Back To Case StudiesAutomation and SAP Integration for an Intelligent Logistics & Transportation Enterprise
Introduction
In the logistics and transportation industry, efficiency, visibility, and real-time data accuracy are essential to managing large-scale operations and ensuring timely delivery. However, disconnected systems, manual workflows, and legacy infrastructures often lead to delays, higher operational costs, and missed optimization opportunities.
A leading global logistics enterprise collaborated with Axia Kairos to transform its operational backbone using SAP integration, automation, and advanced testing frameworks. The engagement was designed to enhance supply chain visibility, improve service accuracy, and build a resilient, automated infrastructure that supports continuous operational excellence.
Business Challenge
The enterprise’s logistics network spanned multiple regions and partners, but lacked centralized data visibility. Manual data entry, inconsistent integration between SAP and third-party systems, and outdated validation processes created inefficiencies in tracking shipments, fleet management, and order fulfillment.
Key challenges included:
Lack of real-time data integration between logistics and ERP systems.
Manual workflows for shipment updates and invoicing.
Inconsistent validation across logistics and warehousing modules.
Repetitive SAP transactions leading to human error.
Limited test coverage for new feature releases, causing downtime risks.
Solution Implemented
Axia Kairos implemented a comprehensive automation and SAP integration solution combining SAP BTP, RPA (Robotic Process Automation), and automated testing frameworks to streamline end-to-end logistics operations.
SAP BTP Integration Layer
Unified logistics, ERP, and vendor systems for seamless data exchange and automated workflows.
Automation of Core Operations
Automated invoice validation, shipment creation, and order acknowledgment processes.
RPA Deployment
Implemented bots to handle repetitive data entries, improving speed and consistency.
Testing Automation Framework
Introduced automated regression and UAT cycles for continuous validation and faster release management.
Real-Time Analytics Dashboards
Built monitoring dashboards for shipment tracking, delivery timelines, and warehouse efficiency.
Process Optimization
Introduced exception handling and escalation workflows to ensure proactive issue resolution.
Technologies & Services Used
SAP BTP (Business Technology Platform)
SAP Datasphere
Robotic Process Automation (RPA)
Testing Automation
Cloud Platform Modernization
Results & Impact
The engagement significantly transformed logistics performance by introducing automation, standardization, and real-time visibility
Reduced Manual Processing Time
Achieved a 45% reduction in manual processing across logistics workflows by automating routine tasks and streamlining end-to-end operational processes.
Improved Order Accuracy & Fulfillment
Delivered a 30% improvement in order accuracy and fulfillment timelines through integrated data flows, automated validations, and optimized logistics coordination.
Faster Testing & Regression Cycles
Accelerated testing timelines by 50% with automated regression testing frameworks, improving release quality and reducing deployment delays.
Real-Time Fleet & Shipment Visibility
Enabled real-time visibility into fleet movement and shipment data, allowing proactive decision-making, route optimization, and faster issue resolution.
Enhanced Data Consistency & Compliance
Improved data consistency and strengthened audit readiness with automated governance rules, standardized validation checks, and robust tracking mechanisms.
Increased Operational Efficiency
Built an integrated logistics ecosystem that boosted accuracy, improved delivery reliability, and enhanced overall operational performance.